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Returns + Exchanges

We hope you love your Lina Beauty products! But if something isn’t quite right, here’s how we handle returns and exchanges.

Eligibility
  • Returns accepted within 14 days of delivery.

  • Product must be unused, sealed, and in original packaging.

  • Proof of purchase (order number or receipt) required.

Non-Returnable Items
  • Used or opened beauty products.

  • Gift cards or promotional items.

How to Start a Return
  1. Email returns@linabeauty.com.ng with your order number and reason for return.

  2. Our team will provide a return address and approval code.

  3. Once we receive and inspect your return, we’ll process a refund or exchange within 5–7 business days.

Note: Customers are responsible for return shipping unless the product arrived damaged or incorrect.

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Address: 9b Oluwole street Lekki phase 1,
Lagos, Nigeria
Email: info@linabeauty.com.ng